Carlo was all around terrific. He has a true concern for the elderly and fights hard for you if needed in the most personable and professional manner. He helped us with our Aunt and under sometimes trying conditions showed extreme patience and care. We could not be happier with his knowledge, expertise and all the intangibles as a person he brought to the table. Kudos to Carlo!! I would recommend him in a heart beat and if we ever need someone again in PA he is the man to go to!!!